Terms & Conditions
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How can I place an order?
Select the product that you like, add it to your cart and pay the amount.
How can I cancel an order?
You can cancel an order if the package have not been send yet. When the package is taken by the carrier, you can't cancel it anymore. You can send it back if you receive it and get your money back in 14 days.
How do I know when my order has been shipped out?
You will receive an e-mail notification.
How can I view my order status?
You can view your order status by clicking on the link from the e-mail that we send you.
I have not received my order
Please, contact your local DHL/Postnl center. If that doesn't work out, contact us on:
Which payment methods can I use?
You can pay safely by using: PayPal, Credit card or Ideal (Dutch). Everything is encrypted and 100% safe.
How can I pay with my credit card or debit card?
After you chose your product and check out on our website, you will be redirected to 'Mollies' payment system. They are well known and 100% safe.
Why is my order being verified after I have already paid?
We have to check every order manually to avoid fraud and scams. So it could take some time.
How safe is it to pay on your website?
Our payment provider takes care of all payments done by credit card, and ideal. Paypal takes care of payments by their system. We can guarantee you that everything is 100% safe.
Shipment & Delivery