Help Center

Select the product that you like, add it to your cart and pay the amount.

You can cancel an order if the package have not been send yet. When the package is taken by the carrier, you can't cancel it anymore. You can send it back if you receive it and get your money back in 14 days. 

You will receive an e-mail notification. 

You can view your order status by clicking on the link from the e-mail that we send you. 

Please, contact your local DHL/Postnl center. If that doesn't work out, contact us on: info@woodjo.com.

You can pay safely by using: PayPal, Credit card or Ideal (Dutch). Everything is encrypted and 100% safe.

After you chose your product and check out on our website, you will be redirected to 'Mollies' payment system. They are well known and 100% safe.

We have to check every order manually to avoid fraud and scams. So it could take some time.

Our payment provider takes care of all payments done by credit card, and ideal. Paypal takes care of payments by their system. We can guarantee you that everything is 100% safe.